Incent is the OS intelligence layer for your Online Discord, Slack, and Telegram community — catching bugs, ideas, questions, and rewarding the users who actually care.
Activity drops. Feedback is lost. Users churn.
A frustrated user reports an issue directly in your Discord support channel.
An AI-powered reply acknowledges the issue while Incent groups similar reports behind the scenes.
Incent drafts a complete reproduction spec and pushes it to Linear—no manual triage required.
The original reporters get a personal DM, changelog link, and reward points the moment the fix ships.
Transform community chaos into actionable insights with intelligent automation
Never miss a user inquiry across all channels
AI identifies pain points faster than manual review
Extract validated requests from community chatter
Context-aware AI assistance for your community
Automated recognition systems boost engagement
Seamless workflow integration
“Hiring a community manager here costs ~$80K/year. Incent gives me 90% of that output for a few hundred bucks. My PMs love it — they literally start the week by checking the Incent dashboard instead of scrolling Discord. It’s like a signal amplifier for my whole product team.”
Real metrics from teams who transformed their community management
Teams resolve issues 40% faster with automated detection
Communities see 85% better user retention rates
Average validated feature requests surfaced per month
Get up and running with full integration in minutes
Incent quietly watches every Discord thread, clusters feedback, scores impact, drafts specs, and syncs the next-step tickets straight to Linear or Notion—so product teams can focus on shipping instead of sifting.